India Post — Awaiting presentation to border agency/s

I have ordered raincoat from germany on 27th May & when I am tracking the order it says the parcel is on hold with customs since 09/06/2021 (AWAITING PRESENTATION TO BORDER AGENCY/S) attached is the screenshot CP[protected]DE.

Please release the parcel and deliver it to me.

Regards
Vishal Dhavan

+1 photos Was this information helpful? India Post customer support has been notified about the posted complaint. 15 Comments

Related India Post reviews

Comments

Derani K Sangma

My parcel has been held at Kolkata custom since 2nd August 2021. I request the concerned Dept to release my item soon. Its the accessories for my wedding. Right now the status is "Awaiting presentation to border agancy" i have attached the screeshot of the tracking status.

Unos Riptom's reply, Sep 11, 2021

Hi have you received your order yet actuall i too have ordered and its still stuck at kolkata plz help

Hemant Munya

मैने जर्मनी से कोरियर मंगाया था, जिसकी जानकारी मैने अपलोड कर दी हे ।
इसको कस्टम द्वारा होल्ड क्यों किया गया है ।
प्लीज़ इसे deliver कर दीजिए ।

Hemant Munya

My parcel is hold please release it

Hemant Munya

Hi
Sir and ma'a'm
I purchased cycle tyre from Germany
But my parcel has been hold in mumbai by custom department please sir realese my my parcel
And if any process for realese please share with me
Thanks sir

Kalyan Pram Sep 23, 2021

Hi, My parcel is on hold at KOLKATA FOREIGN POST OFFICE for long time . It was booked from Amsterdam and supposed to be delivered by 16 sept, but no update since 13 sept. Please release the parcel.

Ειρηνη Νουνη Nov 3, 2021

What does awaiting presentation to border agency mean?Can you please release my parcel. please

Vivek Raj Ekka Nov 14, 2021

Why custom hold ? I request you to please release the parcel.
Please help regarding my concern.

Bharat Thakur 1337's reply, Dec 22, 2021 Hey did u got ur parcell did u pay to custom or it wil automatically come from Patna, Bihar Feb 14, 2022

My item is stuck at Kolkata customs too. It’s just personal documents. No commercial value. It says Customs Hold and AWAITING PRESENTATION TO BORDER AGENCY/S. Why hold documents? It’s now 4 days. I need it urgently. Why should it take tjis long to clear simple letters and documents? Why hold it in the first place? Please release it and deliver. It is EMS speed post and has been in transit for a month now. It is supposed to expedited 3-5 days.

VinaySawant Apr 25, 2022

My medical device for treating lipomas has been held at customs with status
AWAITING PRESENTATION TO BORDER AGENCY/

Mylovingson Apr 6, 2023

My parcel from South Korea is on hold for last 15 days. It has toys and clothes for my 4 year old baby who is suffering from Leukemia. His grandparents sent it for him and he is waiting for it eagerly. Please release it asap if you can. God bless you!🙏